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WARRANTY

More than a purchase, we deliver quality


We beg you to read carefully the terms and conditions before using the services of Naky Miel. By using our services, you agree to be bound by these terms and conditions.

The prompts to the user can be done via email or regular mail. Naky Honey may also provide notices of changes or other matters by displaying notices or links to notices in general through the Web Site.

LEGAL WARRANTY


The products offered by Naky Honey are covered by the legal warranty of 1 year from the date of delivery in the new products by the seller, in accordance with the provisions of domestic law. The legal guarantee of products sold by Naky Naky Honey offers Honey. The legal guarantee of products sold by vendors, the offer external vendors.

WHAT IS THE LEGAL WARRANTY?


Is the warranty on the sale of consumer goods established by the European Directive 1999/44/EC, also known as the "assurance of conformity", which protects you when the products purchased are not in accordance with the contract of sale. This happens, for example, in those cases where the products do not work correctly from the beginning, when they cannot be used in accordance with the standard features as described by the seller or unfit for the purposes for which ordinarily are products of the same type, when do not conform to the description or do not possess the qualities insured by the seller, or, when it unfit for the use for which they are intended.

DO I HAVE THE RIGHT TO THE LEGAL WARRANTY?


The legal guarantee only applies to consumers, that is, anyone who purchases products for non-professional use.

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AGAINST WHOM I CAN RUN THE LEGAL WARRANTY?

If you are a consumer, you have the right to demand legal guarantee to the seller of the product, although this is not the manufacturer.

WHAT RIGHTS DO I HAVE UNDER THE LEGAL WARRANTY?

If the product you purchased has a defect covered by the legal guarantee, you have the right to require the seller to repair or replacement of the defective product, free of charge. You have the right to a price reduction or termination of the contract in the following cases: (a) if repair or replacement is not possible or are too costly; (b) if the seller does not repair or replace the product within a reasonable period of time; or (c) if the repair or replacement cause you significant drawbacks. Please keep in mind that a minor defect that prevents the repair or replacement, or make them too costly, not gives you the right to the termination of the contract.

WHAT IS THE DIFFERENCE BETWEEN THE LEGAL GUARANTEE AND COMMERCIAL GUARANTEES?

Normally, the commercial warranties cover the malfunction was not present at the time of the delivery, due to the use of the product, while the legal guarantee of conformity covers the malfunction caused by defects existing at the time of the delivery of the product.